Today’s challenging economy has caused many business owners to start taking a closer look at their bottom line and see which costs are really impacting it. I would imagine that once you look at the nitty gritty details of your business’s expenses, you will find that you are being charged fees for things that you were completely unaware of. Many business owners are surprised to find hidden scanning fees associated with their MFP and copier machines, which can add up over time.
So what is with the hidden scanning fees? Well, just as competition in your industry has likely become more aggressive with today’s market, so has the pressure for companies that offer scanning and copying services. Typically, the Purchasing Department of most companies is responsible for setting up the purchase and lease of the MFP and copier equipment, but they often are most concerned with the upfront cost of the equipment. To help seal the deal and be more competitive, the equipment is offered at a significantly reduced rate, and the profit for offering such services is made up in the hidden scanning fees. Since generally a different department, Accounts Payable, is responsible for receiving and paying the monthly invoices for the service on the MFP, these per-scan fees typically go undetected.
Hidden scanning fees are not the only problem. If your Purchasing Department and Accounts Payable are not talking to each other about your company’s agreement for the service on your MFP, it’s not uncommon to see additional miscellaneous charges that were never included or discussed in the original proposal.
Hopefully, we’ve convinced you to take a closer look at the costs that are impacting your bottom line as there is no need for you to be paying for these hidden costs associated with the service of your MFP. As you re-evaluate your options, keep the Southwest Airlines ad in mind “where bags fly for free”, exposing the trend of airlines charging additional fees for checked luggage which makes you more aware of your financial obligations up front. Please contact us today to learn more.
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