In-House or Outsourced IT: Which is Right for Your Business?, Hughes Office Equipment, Bellaire, OH

In-House or Outsourced IT: Which is Right for Your Business?

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Modern businesses rely heavily on technology, making it imperative that you have an IT team you can trust. For many small and medium sized businesses it can be difficult to know if their budget is better spent building an in-house IT department, or outsourcing to a Managed IT Services provider. Here are some pros and cons to both options to help you decide what’s right for your business.

In-House IT

Having an in-house IT department is like having any other department, such as marketing or human resources. You will need to recruit and hire specific individuals to suit your company’s needs, and pay for their wages, benefits and training. You will also have to purchase all of your company’s technology equipment, taking the risk of it going out of date before you can afford more. In short, building an in-house IT team takes both time and money.

On the plus side, you get a dedicated IT team that intimately knows your business and can contribute to your organization’s long-term goals and objectives. They are available and on-site throughout the work day, and can act to resolve problems before they interfere with productivity. You also maintain control over who is working for your company and can be sure they are adhering to company policy.

Outsourced IT

While an in-house IT team may be the right choice for your business, many companies find success with outsourcing their IT needs to a Managed IT Services provider. With Managed IT Services, you get:

  • Fixed monthly costs that cover all your service needs, hardware, and software.
  • Expertise that comes from working with many companies across multiple fields.
  • Cost savings over having an in-house team – can be high as 50%.
  • Technicians who are up to date on the latest technology and solutions.
  • Custom solutions to your IT challenges that can grow with your business.

Additionally, a Managed IT Services provider has everything in place to get your company started with IT solutions today, rather than the start-up time involved with building an in-house team.


Deciding between an in-house team or a Managed IT Services provider can be a difficult choice, because both can provide the services your business needs. You must consider the pros and cons, as well as your business’s current and future needs. Managed IT Services can provide a number of benefits to your business making it a smart choice for many SMBs.


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