If your business is like most, your printer is a critical component of your day-to-day operations. When you’re under a deadline, you need to know that a printer problem won’t derail your efforts. However, in a busy office, diagnosing printer problems can end up at the bottom of the to-do list.
When you suffer these five issues repeatedly, it’s important to determine whether your printer is in need of repairs, or if it’s time to retire it for an upgrade.
Five Printer Problems and What They Mean…
- Toner Lines – If your printer is adding lines to finished prints it can be due to a number of reasons. It can be as simple as dirt on the glass, or as complicated as a drum malfunction or fuser problem. Start by cleaning the glass and if that doesn’t solve the problem, you’ll need a service call.
- Wrinkled Pages – Moisture, worn-out rollers, paper trays or feed assemblies all can cause wrinkled pages. If your problem is due to humidity or paper trays, that’s an easy fix. Station a dehumidifier close to the printer, or purchase new paper trays and replace them. If its worn feed rollers or a bad fuser assembly, you’ll need a technician.
- Dust – Dust collection clogs machines and causes paper jams. Occasional professional cleaning can keep your printer running perfectly.
- Prints are Too Light or Too Dark – Start by resetting the density levels. If this doesn’t work, it may mean that the printer’s drum is reaching the end of its life and needs replacement.
- Spots – When random spots appear on copies your printer is telling you there’s a problem with the drum. Replacing it should fix this issue.
Repair or Replace?
When deciding whether to repair or replace your printer, consider several factors like the age of your device and its features. Printer technology is constantly evolving and new devices offer many new features you won’t find in printers that are just a couple of years old. If a new device improves productivity or lowers your cost per page it might make sense to replace it.
If you are not sure whether to repair or replace your current printer, why not give us a call and let us show you the options available. We’re always here to answer your questions and can help you to make the right choice for your business and budget.