Paper, paper everywhere. In the healthcare industry, you need to document patient services, prescriptions, diagnoses, reports, patient costs, vendor payments, and the list goes on. But this paper trail isn’t superfluous – it is needed to document treatments, avoid lawsuits, track payments and receipts, allow for budgeting, and provide transparency. It’s not going away. But managing the reams of paper is both daunting and time-consuming, causing employees to spend valuable effort on paperwork when their time could be better spent elsewhere. However, there is a way to manage this paper trail efficiently and affordably – through Managed Print Services (MPS).
MPS is what the healthcare industry has needed for a long time. It focuses on being a relatively paperless environment while still having easy access to all information digitally. Even better, due to secure online documentation standards and technology, digital registers, and privacy protocols, not only is the information protected, but also the process of converting from a paper-to-EHR workflow is quick and painless.
Even better, advances in MPS also help prevent or minimize any HIPAA breaches when authentication or access – such as passwords or card readers – is required to obtain that information.
Services and Technology Go Hand in Hand
MPS is not just about the technology needed to go paperless – it’s also about the services that must go along with it. The suppliers, who provide the technology should go beyond the basic need for industry initiatives, and in doing so, can improve and streamline individual, departmental, and business workflows.
How does this happen? When a supplier is responsible for an MPS system, then they are also responsible for ensuring that the services are working as expected by upgrading the system when needed, applying security and safeguards, resolving issues when they occur, and providing reports to the healthcare business. This leaves the employees at the healthcare business available to focus on their own tasks and being proactive rather than always feel like they are playing catch-up. This allows for greater cost benefits, security, better and more focused care for patients, and better overall morale too.
In addition to greater employee productivity, switching to an MPS solution provides additional benefits: increased cost savings, reduced environmental impact, plus device and peripherals standardization. Systems are upgraded to use the newest and most secure technology, whether employed by the business or MPS provider. Even better, once the system is in place and running smoothly, you can then implement additional improvements, including security redundancy, anytime-anywhere forms, paper volume reduction, patient alternatives, and more.
The Bottom Line
By outsourcing laborious and tedious tasks to someone who has the expertise to go beyond expectations and implement compliance procedures while strengthening security, you can free up your resources to move forward in many avenues, such as cost reduction, budgeting, as well as increased and more detailed patient care. MPS allows you to tame the seemingly unmanageable, and instead lets you focus on what you do best – superior healthcare.
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